All items bought at plasticpop are shipped with DHL Express Vertriebs GmbH & Co. OHG. All packages, whether national or international, are insured up to EUR 500.- value of goods and are replaced by plasticpop in case of loss.

Important Note: Currently, partial deliveries are not possible due to technical reasons, i.e. goods won’t ship until all items of an order are completely available. Please place separate orders to avoid delivery delays due to unavailable or pre-order items at the time of ordering.

All orders are processed by plasticpop immediately after receipt of payment (bank transfer and PayPal) and shipped at the same day depending on time.

The delivery period experienced with DHL:
1-3 working days within Germany and
6-8 days all over Europe.

Shipping costs overview:

Delivery within Germany

DHL
EUR 4.90 per package

Shipments within the EU *

DHL
EUR 14.90 per package

* Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary, the United Kingdom (UK), Republic of Cyprus

Shipping to Switzerland, Andorra, Liechtenstein, Norway and Vatican City

DHL
EUR 27.90 per package

German customers choose between advance payment (bank transfer) or PayPal.
Customers from abroad (Europe only) choose between advance payment (Euro bank transfer) or Paypal.
Customers from abroad pay through Paypal only.

Despite of all carefulness the shipment could take damage during transport. In this case plasticpop reimburses the damaged product at no charge.

For this purpose please pay attention to the following procedure: transport damages must be complained immediately upon receipt from the supplier (DHL). After that the customer informs plasticpop about the transport damage. If the customer wishes to return the goods, he has to inform plasticpop in advance via eMail or fax.